Emotional Competency - Basics (8 CPD Hours)

Much has been discovered in the past 30 years on Emotional Intelligence and countless studies show its incredible role in an individual’s success. It has been shown that, Emotional Competency or EC, can be even more critical than the power of the cognitive brain usually measured with IQ. In others words, if you want to succeed, you would be much better off working on your soft skills, empathy, communication skills, understanding others and so on than to become better only at a specific technical skill.

The best way to learn Emotional Intelligence is through group interactions and in a controlled environment such as a training course. This course is designed to cover critical emotional competencies and train participants to become much more skilled in those competencies. Questionnaires, individual exercises, group and home exercises are provided to make sure the participants get an all-round training and can immediately benefit from the skills.

Course Presenter – Carol Wilson

Carol Wilson is a senior practitioner of change and project management with extensive business experience, inclusive of 11 years as a counsellor and psychologist. She has extensive experience in the development and delivery of training material and specializes in the ‘soft’ skills needed for employment or project success. Her experience includes diverse industries across small business to large corporations.


  • Introduction to Emotional Competency
  • Self-Awareness
  • Self-Management
  • Self-Motivation
  • Empathy
  • Social Awareness
  • Relationship Management

Who Should Attend?

  • Anyone

Learning Outcomes

By the end of this session participants will be able to:

  • Use Emotional Competency to maximise the effectiveness of their communication with others and feel better about themselves.

Available Sessions

There are no scheduled sessions at this time.

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