Negotiation is a skill that we use almost every day. However, negotiation is also one of those skills that everyone learns on the job. From early age, kids learn how to negotiate with their parents over what they want and enhance this skill as they learn from their success. However, as we grow we seem to lose that skill and become less successful in getting exactly what we want. Somehow our perspective changes and we develop bad habits. Unfortunately, most people are not trained systematically on negotiations even though this skill can be quite beneficial to them in both their personal and professional lives.
This course covers a wide range of topics such as negotiation strategy, game theory, psychological tactics, human emotional states, bargaining and so on which prepares participants for a variety of situations that require negotiation. Case studies and scenarios such as business to business negotiations, sales scenarios and product presentations are provided along with slides, animations and illustrations that better help to show how bargaining tactics are played out. Real world negotiation examples are examined in detail and participants are then asked to participate in similar setups to use the negotiation principles discussed in the course. Comprehensive step-by-step instructions are provided for trainers to help participants understand the core principles of negotiation and monitor their progress through exercises.
Carol Wilson is a senior practitioner of change and project management with extensive business experience, inclusive of 11 years as a counsellor and psychologist. She has extensive experience in the development and delivery of training material and specializes in the ‘soft’ skills needed for employment or project success. Her experience includes diverse industries across small business to large corporations.
By the end of this session participants will be able to:
There are no scheduled sessions at this time.
Needing a specific course that goes into the level of detail that you require?